Terms & Conditions of Purchase

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Terms & Conditions of Purchase – Water Activities & Boat Rentals

These Terms and Conditions of Purchase govern the use and purchase of water activities and boat rental services through www.hourforplay.com, hereinafter referred to as “the Website”. When making a purchase through the Website, You agree to be bound by these Terms. Please, Please read them carefully before making any reservations.

1. Reservations & Cancellations

1.1. Booking Confirmation: All water activity and boat rental bookings are subject to availability. A booking is considered confirmed only when the payment has been successfully processed and you receive a confirmation email with the details of your booking.

1.2. Cancellation Policy: If you wish to cancel your booking, The following cancellation policy will apply:

1.2.1. Full Refund: For cancellations made at least 7 days before the scheduled date of the activity or boat rental, You will be entitled to a full refund of the full amount of the reservation.

1.2.2. 50% Refund: Cancellations made between 3 and 6 days before the scheduled date of the activity or boat rental will be entitled to a refund of the 50% of the total amount of the reservation.

1.2.3. 20% Refund: Cancellations made with less than 3 days before the scheduled date of the activity or boat rental will only be entitled to a refund of the 20% of the total amount of the reservation.

1.3. Refund Process: To request a refund, You must contact our customer service team by calling the +34 637 102 897. Refunds will be processed using the same payment method used for the initial booking.

1.4. No-Show: If you do not show up on the scheduled date and time for the activity or boat rental without a prior cancellation, No refund will be issued.

2. Date Changes

2.1. Change of Date for Activities: If you want to change the date of your water activity to another alternative, Please contact our customer support team at least 48 hours before the original booking date. Date change is subject to availability.

2.2. Change of Date for Boat Charters: For boat rentals, The date change is subject to availability and must be requested at least 72 hours before the original booking date. Additional charges may apply for rescheduled bookings.

3. Adverse Weather Conditions

3.1. Cancellation of Activities: In case of adverse weather conditions or safety reasons, the Website reserves the right to cancel or reschedule water activities. In such cases, The option to reschedule the activity for another date or receive a full refund will be offered.

3.2. Boat Rental Cancellation: If the yacht charter is cancelled due to adverse weather conditions or safety concerns, The option to reschedule or receive a full refund will be offered.

4. Age & Safety Requirements

4.1. Age Restrictions: Some water activities may have minimum age requirements. It is your responsibility to ensure that all participants comply with the specified age limits.

4.2. Safety Standards: For your safety and the safety of others, You must comply with all safety regulations and instructions provided by the activity instructors or boat rental staff.

5. Responsibility

5.1. Assumption of Risk: Participation in water activities and boat rentals carries inherent risks. When making a reservation, You acknowledge and assume all risks associated with these activities.

5.2. Indemnity: You agree to indemnify and hold harmless the Website and its affiliates, agents, employees and representatives of any claims, responsibility, Damages and expenses arising from the use of our services.

6. Modifications to the Terms

6.1. Right to Amend: The Website reserves the right to modify or update these terms and conditions at any time. Any changes will be effective immediately upon posting on the Website.

6.2. Notification: It is your responsibility to review these terms regularly. Your continued use of our services after any modification indicates your acceptance of the updated terms.

7. Governing Law

7.1. Jurisdiction: These terms and conditions shall be governed by and construed in accordance with the laws of Spain. Any dispute arising out of the use of our services shall be subject to the exclusive jurisdiction of the courts of Marbella, Malaga, Spain.

When making a purchase on the Website, You acknowledge that you've read, understood and accepted these Terms and Conditions of Purchase.

If you do not agree to any part of these terms, please refrain from using the Website or making purchases through it. Your continued use of the Website and its services constitutes your full acceptance of these Terms and Conditions.

If you have any questions or need further clarification regarding these terms, Do not hesitate to contact our customer service team before proceeding with any booking or purchase.

Thank you for choosing our services. We look forward to providing you with safe and enjoyable water activities and boat rental experiences.

Date: 9 August 2023

Website: www.hourforplay.com

Customer Service: +34 637 102 897

Kind regards, Hour For Play